Lusaka Group are also realizing their responsibility towards the various parties associated with them and the environment.
The Social responsibility towards various parties are similar to those of firms in other industries.
Towards employees:
• By providing a competitive and challenging work environment to the employees.
• By having ethical recruitment, remuneration, promotion and other policies
• By providing opportunities to the employees to voice their opinion and complaints and have an effective policy for the solution of these complaints.
• Ensuring a safe working environment for the employees.
• Having fair policies for the solution of employee disputes.
Towards shareholders:
• By representing a fair picture of the company’s financial position and profit/loss to the shareholders
• By paying them a fair rate of dividend
Towards the government:
• By providing the necessary information to the government as and when required
• By making payment of the due taxes and duties at the proper time
• By abiding by the laws and regulations of the area in which the firm operates.
• Contributing to the economy through exports.
Towards customers:
• By providing quality products to the customers at reasonable prices
• By undertaking constant research and development and coming up with innovative and more useful products from time to time
Towards investors:
• By giving the investors a true and fair picture of the financial condition of the business.
• By giving them due returns on the investment made by them.
Towards suppliers
• Making competitive payment to the suppliers for the products purchased from them.
• Maintaining a good relationship with the suppliers.
Towards competitors:
• Indulging in ethical and healthy competition
Towards society:
• Undertaking community development and area development programmes.
• Undertaking charity work for the underprivileged sections of the society.
• By creating job opportunities.
Towards environment:
• Ensuring the purchase of environment-friendly supplies.
• Ensuring a pollution-free process of production
• Having an efficient system for the disposal of waste
• Making the product and the process of production as environment-friendly as possible.
• Adopting eco-friendly packaging.
